Service plans
Boiler service plans from £12 a month.
Every plan includes your annual boiler service. Essential adds boiler repair labour; Premium includes repair parts and labour.
What each plan includes.
| Basic£12 a month inc. VATAnnual servicing. Boiler repairs are not included. | Essential£27 a month inc. VATAdds boiler repair labour. Repair parts are not included. | Premium£33 a month inc. VATRepairs with parts and labour, radiator leaks and controls. | |
|---|---|---|---|
| Annual boiler service | Included | Included | Included |
| Free priority callout | Included | Included | Included |
| Annual carbon monoxide test | Included | Included | Included |
| Replacement carbon monoxide alarm if needed | Included | Included | Included |
| Annual safety check | Not included | Included | Included |
| Replacement TRVs | Not included | Included | Included |
| Boiler repair | Not included | Labour only | Parts and labour |
| Radiator leaks | Not included | Not included | Included |
| Controls | Not included | Not included | Included |
£12a month inc. VAT
Annual servicing. Boiler repairs are not included.
- Annual boiler service
- Free priority callout
- Annual carbon monoxide test
- Replacement carbon monoxide alarm if needed
- Annual safety check (not included)
- Replacement TRVs (not included)
- Boiler repair (parts and labour) (not included)
- Radiator leaks (not included)
- Controls (not included)
Prices include VAT and are paid monthly. Plans are set up through GoCardless, a trusted payments processor. An initial chargeable service and inspection applies. Plans have an initial 12-month term. Service plan terms and conditions (PDF, opens in a new tab).
Optional bolt-on
Add plumbing cover for £15 a month.
The plumbing bolt-on can be added to any of the three plans. The price includes VAT.
- Tap repairs
- Float valves
- Fill valves
- Outside taps
- Radiator valves
Not sure which plan?
We will help you choose.
Not sure which plan suits you and your home? Get in touch and we will happily help you choose.
Questions
Service plan questions.
What does an annual boiler service include?
We carry out a series of checks to make sure your boiler and central heating are running safely and efficiently: looking for water leaks, damage and wear and tear, and making sure the boiler is burning the right amount of gas and not letting off carbon monoxide or other harmful gases.
How do I book my annual boiler service?
We get in touch before your service is due so you can pick a time. If you would like to book one in at any point, just call us.
What is a service plan and why would I want one?
Every plan spreads the cost of your annual boiler service across the year and includes priority callout. Basic does not include boiler repairs. Essential includes repair labour, while Premium includes repair parts and labour, radiator leaks and controls.
What customers say about our servicing and repairs
Can’t recommend Matt highly enough! Our boiler packed in and he came out quickly to take a look. He diagnosed the problem straight away and had it fixed without any fuss. Professional, knowledgeable, and clearly knows his stuff. Fair price too. If you need a plumber, Matt’s your guy, I’ll definitely be calling him again next time something goes wrong. Thanks Matt!
Martin S.
Matt has done lots of work for us from fitting a new boiler to servicing and is always reliable and thorough. He comes highly recommended.
Richard B.
Matt is reliable, efficient & great a communicator. He's a clean & tidy worker who respects your property. I know I can rely on him to contact me when the boiler service is due. Would thoroughly recommend him to provide an excellent service.
Wendy P.
I contacted Matt after our heating stopped working. Matt replied very quickly and after sending some photos and answering some questions Matt was able to quickly diagnose the issue over text message. Ben came around first thing the very next day and replaced our pump and fixed our heating within a very short space of time. Both Matt and Ben have been very friendly, great at communicating and professional! I can't recommend them enough and will be using them going forward for any other issues and boiler serving.
Gina D.
Matt & Ben recently serviced my boiler and fitted a new thermostat. Matt's communication is fantastic, he always arrives on time and does an amazing job. Both Matt and Ben are really polite and personable and I would recommend them to anyone
George T.
Yet another very satisfactory boiler service from Matt, the most prompt and efficient young engineer! A very reliable company for all plumbing needs.
Christine F.
Thanks Matt for servicing our boiler prompt, reliable and professional as ever. Regards Pete & Lorraine.
Peter S.
Very pleased with Matt's work in servicing our boiler and gas fire. He arrived promptly and worked efficiently and effectively. He has a calm and pleasant manner and we felt confident that he had done a good job. This is the first time he has done work for us and it certainly won't be the last.
Shirley B.
Matt and Ben responded and fixed leak within the same day. Extremely prompt and professional service. I would have no hesitation in recommending them to anyone.
Valerie S.
Matt was very professional & friendly, I had two new radiators installed one being a very stylish vertical which he sourced for me taking care it would fit and the weight would be ok on my very flimsy wall. He also installed a Hive which I’m very pleased with. Thank you Matt great outcome . Called Matt out a second time a year later as had no hot water or heating , he was 10 minutes away so offered to pop in, luckily it was a quick and easy fault which he fixed there and then, such a helpful guy going that extra mile . Thank you again Matt great service.
Laura K.
A selection of 10 of our 66 Google reviews.
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Which plan are you interested in?
An initial chargeable service and inspection applies. Plans have an initial 12-month term.