How we use your information.

Our contact details

• Name: Edwards Gas Services
• Address: Leighton Buzzard
• Phone: 01525 599123
• Email: matt@edwardsgas.co.uk

The personal information we collect

We currently collect and process personal identifiers and contact details, for example your name, phone number, email address and postcode.

When you submit the enquiry form, your contact details and message are sent to our business inbox using Resend, our email delivery provider. We use these details to respond to your enquiry.

How we get the information and why we have it

Most of the personal information we process is given to us directly by you, for one of these reasons:

• To provide our services to you and maintain your account
• To take payment for our products and services, and for debt collection
• To deliver service communications, such as quotes and invoices
• To answer your questions or complaints

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are that we have a contractual obligation and that we have a legitimate interest.

How we store your personal information

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

Cookies

This website does not set analytics or advertising cookies. If that changes, this page will say so before it does.

Your data protection rights

Under data protection law, you have rights including:

• Your right of access. You can ask us for copies of your personal information.
• Your right to rectification. You can ask us to correct information you think is inaccurate, or to complete information you think is incomplete.
• Your right to erasure. You can ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing. You can ask us to restrict how we process your information in certain circumstances.
• Your right to object to processing, in certain circumstances.
• Your right to data portability. You can ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

To make a request, call us on 01525 599123 or email matt@edwardsgas.co.uk.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us by calling 01525 599123 or emailing matt@edwardsgas.co.uk.

You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data.

Helpline: 0303 123 1113
Website: ico.org.uk (opens in a new tab)

Contact us